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Privacy Policy

Thank you for visiting our web site! The web site, "www.newenglandlocks.com" (our "Site") is owned by New England Locks, Inc. ("New England Locks" "New England Locks, Inc.," "we," "us" and "our"). It is our policy to protect your personal information and to use it in accordance with this Privacy Policy. This Privacy Policy only covers information provided to us through the Site. Our off-line privacy practices are not covered by this Privacy Policy. Please take a few moments to review our Privacy Policy

Information Collection and Use

  • From time to time, New England Locks may have features or services on this site that require you to provide certain personal information. By providing such information, you consent to our collection and use of it, as described in this Privacy Policy

  • When you contact us or sign up for services on our site, we may require or request that you provide certain information such as your name, residence and/or e-mail address and telephone number. If you send us an e-mail, we may retain a log of the time each message is received by the server, the source and destination address of each message, the time each message is forwarded, the delivery status of each message, and a unique e-mail identifier number

  • All of the information that you provide may be used by New England Locks to better serve you
  • We may use personal information to respond to your inquiries, to contact you or to provide promotional materials about our products, special offers, and new services and features of New England Locks

  • We may use personal information to conduct research and/or develop our sales and marketing strategies

  • We may use personal information when we review your resume or other information you submit for employment purposes

  • You may be contacted by us requesting your feedback about your use of our site. We may use personal information to help us add general content to our site

  • Where technically feasible, the domain names or the IP addresses of visitors to our site may be automatically recognized by our server. We may also track the time of your visit to the site and information about the pages you visited. New England Locks may use this non-identifiable information to track the number of visitors to our site and to see which pages and services on our site are visited most often. We may also use this information and personal information to accumulate and analyze aggregate data

Links and Related Companies

  • New England Locksmith may provide links on our site to other sites of interest. New England Locks does not review or endorse the content of these sites or guarantee that they will abide by this Privacy Policy. Your use of such linked sites is subject to the terms and conditions and privacy policies of the providers of those sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site that collects identifying information

  • Except as we disclose here or if noted on a particular web page, New England Locks does not rent, sell or share personal information about you. From time to time, New England Locks may make customer information available to other reputable companies whose products or services we think you might find interesting. We may also share your information with other companies that provide services on behalf of New England Locks. Please remember that, although New England Locks endeavors to select only reputable companies who share our commitment to customer privacy, we are in no way responsible for the actions or policies of these other organizations. If you do not want to share your information with such other companies, please let us know at the time you provide information.

Other uses of Information

The only instances, in which New England Locks discloses your identifying information to third parties, other than as set forth above, are:

  • When we reasonably believe that disclosure is required by law

  • When we reasonably believe that disclosure is required to protect your rights and/or the rights of New England Locks and its related companies

  • When you expressly request that your information be disclosed
 
First Name
Last Name
Address
City
Zip / Postal Code
Phone
Email
 
Thomas Bailey, Medford MA
"In November I was locked out of my warehouse, I found New England Locks via Google and they were there within 20 minutes. Communication was excellent throughout and the work was done quickly and efficiently with no fuss and a very clear explanation afterwards of what had gone wrong."
Chirstine Hanna, Brookline MA
"I was locked out of my apartment with my little daughter; it was such a relief to know the technician I spoke with assured me he would be there in 15 minutes. Sure enough he did and within minutes we were back in our home. Thank you"
Veronica Gilbert , Norwood MA
"My husband and I just bought our first home! It is such an exciting time and very overwhelming. We discussed security issues and changing the locks. A friend referred us to New England Locks; we made a consultation appointment and were surprised how thorough and patient the technician was with us. Now we both feel safe in our new home, especially when he is always away for business! Thanks for all your work!"
Amanda G. - Brookline
"We used New England Locks to replace all our locks with high security ones. My husband got 3 estimates for Medeco locks and we had to choose between 2 companies since one of the estimates was much higher, we decided to go with New England Locks since we really liked their customer service and the fact that they were able to work around our schedule. We are happy with the results and I can definitely say that we had a good experience."
Chase Perkins - Cambridge
"They did a great job, came out on time and install new locks in our house, they even aligned one of our doors with no charge. I'm happy with the experience and the result."
Bruce Adams - Newton
"I was very happy with the service, as I asked they called me 15 minutes before arrival so I can meet them in my apartment, I work in the downtown and I live close by and it was very convenient for me to have this notice of 15 minutes. The technician was fast and punctual he changed 2 locks and gave me few copies of the new key with no extra charge. I will definitely use this company again!"
An Important part of keeping our customers happy is keeping them informed. Click on the button and learn more about locksmith services and companies that do not play by the rules, and what you can do to prevent this from happening to you.
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