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Terms of Use


Acceptance of Terms

Welcome to NewEnglandLocks.com (the "Site"), a web site owned by New England Locks, Inc. Please be aware that your use of this site is subject to these Terms of Service and any additional terms and conditions that are set forth on the site, if any. ("Terms of Service"). The Terms of Service, as updated by New England Locks, Inc. from time to time, govern your use of the site. You can review the most current version of the Terms of Service at any time at http://www.NewEnglandLocks.com. You should carefully read the Terms of Service before using the site. By using the site you agree that you are at least eighteen years old and agree to be bound by the Terms of Service.

Services

The Site includes information about New England Locks, Inc. and its products and services. In addition, the site allows you to contact us with questions or comments. Additional or other services may be offered from time to time in New England Locks' sole discretion.

Use of Site

To use the Site you will need equipment and access to the World Wide Web, and you must pay any fees associated with your use of such access. New England Locks, Inc. currently does not engage directly in Internet sales transactions, but may employ appropriate technology to help protect information that passes over the Internet. You may need to have certain browser capability to take advantage of this or other technology.

Information You Submit

To use certain portions of the site, you must submit personal information such as your name, e-mail address, address and telephone number. The information New England Locks, Inc. obtains from you will be used only in accordance with the Privacy Policy of New England Locks, Inc.

Disclaimer Of Warranties

THE USE OF THE SITE IS SOLELY AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEW ENGLAND LOCKS, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. NEW ENGLAND LOCKS, INC. MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, OR WILL BE UNINTERRUPTED, TIMELY, SECURE, CURRENT, ACCURATE, COMPLETE OR ERROR-FREE OR THAT THE RESULTS THAT MAY BE OBTAINED BY USE OF THE SITE WILL BE ACCURATE OR RELIABLE. YOU UNDERSTAND AND ACKNOWLEDGE THAT YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY DEFECT IN OR DISSATISFACTION WITH THE SITE IS TO CEASE TO USE THE SITE. YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY, FROM STATE TO STATE.
 
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Thomas Bailey, Medford MA
"In November I was locked out of my warehouse, I found New England Locks via Google and they were there within 20 minutes. Communication was excellent throughout and the work was done quickly and efficiently with no fuss and a very clear explanation afterwards of what had gone wrong."
Chirstine Hanna, Brookline MA
"I was locked out of my apartment with my little daughter; it was such a relief to know the technician I spoke with assured me he would be there in 15 minutes. Sure enough he did and within minutes we were back in our home. Thank you"
Veronica Gilbert , Norwood MA
"My husband and I just bought our first home! It is such an exciting time and very overwhelming. We discussed security issues and changing the locks. A friend referred us to New England Locks; we made a consultation appointment and were surprised how thorough and patient the technician was with us. Now we both feel safe in our new home, especially when he is always away for business! Thanks for all your work!"
Amanda G. - Brookline
"We used New England Locks to replace all our locks with high security ones. My husband got 3 estimates for Medeco locks and we had to choose between 2 companies since one of the estimates was much higher, we decided to go with New England Locks since we really liked their customer service and the fact that they were able to work around our schedule. We are happy with the results and I can definitely say that we had a good experience."
Chase Perkins - Cambridge
"They did a great job, came out on time and install new locks in our house, they even aligned one of our doors with no charge. I'm happy with the experience and the result."
Bruce Adams - Newton
"I was very happy with the service, as I asked they called me 15 minutes before arrival so I can meet them in my apartment, I work in the downtown and I live close by and it was very convenient for me to have this notice of 15 minutes. The technician was fast and punctual he changed 2 locks and gave me few copies of the new key with no extra charge. I will definitely use this company again!"
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